"一封漂亮的外贸开发信回信怎么写?

发布时间:
2024-08-07 11:43
阅读量:
28

开发信一直以来都被称为外贸的敲门砖。

作为外贸人在写开发信要注意以下几个问题:

  • 开发信撰写注意事项
  • 初次邀约信件细节把控
  • 内容模板化明显,回复率大大降低
  • 确保你的邮件不会被系统判定为垃圾邮件

今天,Felicia分享一些针对不同场景下精准开发信样式,帮助你更好地与海外客户建立联系,拓展国际业务。

01

开发信

撰写注意事项

与客户建联只需要向对方明确三点:1. 我是谁;2. 我能带来什么;3. 与我们合作的优势。根据实践经验判断,通常30%的客户会在收到邮件后给予回复,而及时的跟进邮件能够将回复率提升至60%~70%!

1. 我是谁?——先让别人了解你

用2-3句话介绍你的公司或产品的长处,并且附上事实佐证,增加可信任感。

例如:在开发信的开头加上Re:,伪装成一封客户的老邮件,让客户看到陌生邮件时因想不起来,而增加点开的概率。向客户说明“我们是大型商超Home Depot的供货商“。一可以吸引同级别的客户关注他的竞争对手(Home Depot的竞争对手),二来可以说明来信者的实力——有与大型商超合作的实力,不是一般小公司。

2. 我能带来什么?—— 价值的传递

这个问题是开发信里最核心的内容,其实也是价值的传递——我可以为你带来什么。

当你说明清楚彼此的共同联结时,也回答了对方心中的一系列疑问:我认识你吗?你怎么知道我的?我为什么要放下手头工作看你的邮件?有什么动力回复你?

3. 与我们合作的优势—— 让客户放心

想要客户放心,成功案例是最有说服力的,所以在写开发信的时候学会用案例、成功故事来说话。这样的开发信更能打动客户,一方面让客户知道你是有能力的,另一方面提升客户的好感度。除了成功案例能凸显你的专业性以外,还要学会展现自己的核心竞争力

02

不同场景下

精准开发客户

不同的场景也会对开发信的内容和结构提出不同的要求。以下是一些常用开发信模板,可以根据自己的公司、产品情况以及自身的经验判断进行调整和完善。

模板一:开门见山式

Hello, Dear XXX,

This is Spark from ABC company, Glad to know you from my friend Kevin(给客户一种真实亲切的感觉,是朋友介绍的) that you are a wonderful artist sculpture in Mexico. We are leading professional manufacture of some product in China more than 16 years.

As we know you use a lot of Smooth-on silicone for sculptures casting, right?

Here I’m glad to tell you that our silicone RTV-123 is very similar to MM25, but price is much cheaper than it(产品亮点);And the 2nd distributor CBD in UK have always bought us 3~5tons/month instead of Smooth-on Silicone. (客户鉴证我司产品的价值魅力) so, we are 100% confident(百分百的相信) that you will quite happy with it. Would you like to have a try?

If so, free sample & quotation will be sent for your evaluation. (用免费样品吸引)Sincerely,Spark

思考:为什么不用competitive而用much cheaper?

2024年外贸人必备技能+爆款开发信!

模板二:新产品开发吸引

Warm Tips:

1.新产品最好也是有针对性的发给不同客户的市场;

2.特色卖点也要结合当地市场的喜好,特色卖点一般最多不超过4个,以3个最佳,如果罗列太多的特色卖点就相当于没有重点突出,也会让客户感觉产品的真实性;

3.最好附上图文并茂的图片,让客户更加直观的了解;

4.如果产品款式很多,可以做成彩页以附件的形式发送,多角度的展示产品。

Hello Dear Igor,

This is Spark from XXX Silicone rubber Manufacturer more than 16 years.

Glad to know your information from website and know that you are a distributor of Kevin.

We are happy to share you our new hot selling Silicone A and B in UK, which is wonderful for climbing holds casting. As we know more and more Americans love sports climbing, so we are wondering if this kind silicone will be good market in USA soon. (新产品作为一种市场信息的分享给客户)

Competitive Advantage---(特色卖点)

1.)

2.)

3.)

Data Sheet---(产品参考)

XXXXXXXX

Any interested free sample & price will be sent for evaluation.

Thanks & Best regards,

Spark

模板三:市场动态分享型

此类件的作用:

1.老客户的二次开发

2.贸易商的开发

3.客户维护

Hello Dear Peter,

Long time no contact. How are you? and how is your business market going?

Hope Beautiful!

We just came back a EU Molds Exhibition/ visit ( 展会或拜访) in Korea, I'm so happy to share some useful information with you as follows------

Dow-Corning vs Smooth-on Silicone

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Xxxxxxxxxx

1:1 Silicone will be trend of the market

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Xxxxxxxxxx

Our New research products—

Never being thicker silicone within 1.5 years silicone become to our top star products. We are wondering if your customer will also like it ?

Any interested, free sample & price will be sent for evaluation.

模板四:问卷式开发型

Warm Tips:

1.此类开发信要求对客户市场或是具体用途中出现的问题有专门的研究分析;

2.有针对性的问卷式开发信能真正帮客户解决问题,回复率一般都非常高;

3.你们产品的某些独特卖点刚好能击中客户的某些痛点,能帮到客户解决实际;

4.问题,有可能是某项技术的图片,也有可能是某些证书,也可能是融资性的

5.付款方式等都可以这类问题去写这种开发信。

Hi Mark,

Have you always suffered these problems during your mold making of silicone— 1. Oily?

White Stains in the artificial stones?

xxxxxxxxx

xxxxxxxxxx

If so, congratulations to you to find a good supplier!

We XXX Silicone can just help you solve all the problems above.

If any interested, more products specification as well as price, sample will be sent for your reference.

活学活用双向主动/被动语态

If so, congratulations to you to find a good supplier!

We XXX Silicone can just help you solve all the problems above

VS

We are glad to tell you that we XXX Silicone can just help you solve all the problems above.

(生意是双向的,作为供应商我们希望找到开发优质的3A客户,同样的客户也希望找到稳定又有保障,能为客户解决问题的供应商,所以希望大家多用一些这类双向被动语态)

Eg. You will quite happy with it.

We think you will also don't want to miss this opportunity, will you?

Since you are such wise businessman, we believe you will make the best choice.

03结语

以上就是为你总结的实用开发信模版,希望能够为你提供一些有用的参考和思路,帮助你更有效地与潜在客户进行沟通。

此外,成功的邮件营销不仅仅依赖于模板的选择,还包括邮件内容的质量、发送时机、目标受众的精准定位等多个因素。因此,在使用邮件模板的同时,也要不断提升自己的邮件撰写技巧和营销策略,以获得更好的效果。

END